USE"FREE99SHIP" FOR ORDERS OVER $100
Cart 0
USE"FREE99SHIP" FOR ORDERS OVER $100
Cart 0

FAQ's

Placing An Order
  • Orders can only be placed through the webstore. We do not accept orders over the phone or by mail.
  • Sales tax will be applied on all domestic orders. Tax is calculated based on the applicable sales tax and adhere to tax laws within each state.
  • The customer is responsible for ensuring that their order information (product style, size, etc.) & shipping information is correct prior to confirming their order. We are unable to change the item details for an order once it has been placed. 
  • Merchandise is limited to the sizes, colors, and variants listed on our website. If a size or variant does not appear online, it is currently unavailable. Be sure to check back as items may be restocked and available for purchase at a later date.
  • Orders that include pre-order items will be shipped all at once, and will not be split into separate shipments unless stated otherwise.
  • If the item you ordered runs out of stock after your order has been placed, we will issue you a refund for the cost of the product, then ship out any remaining items.
  • Customers have up to a maximum of 60 days from the date of shipment to claim their package as lost in order to receive any compensation regarding their order.
  • We do not provide personalized messages to recipients.
  • Shipping addresses must be entered using the standard English alphabet. Addresses that contain different characters other than this may cause the order to be delayed and/or cancelled.
Custom Orders
  • Looking for a custom design for your conference, team rally, family reunion, or just because? We got you covered! We can create custom tees, crew necks, and hoodies just for your special occasion.
  • All of our designs are screen printed. Black, white, or full color printing is available.
  • Our shop is not responsible for lost or stolen packages. Please arrange with delivery carrier for a hold for pickup option if you are unable to sign for package at time of delivery.
To request a custom design:
  1. Reach out to Info@Proverbial31Tees.com with Subject Line: Custom Order Request and detail your request.
  2. Once your purchase is complete, immediately email your logo/design to Info@Proverbial31Tees.com with Subject Line: Logo / Design. File(s) should be PNG, SVG, or Vector.
  3. Be available to review proof within first 24 hours of placing order. Once proof is approved, the order cannot be canceled. Refunds will not be offered for errors, so please review your proof carefully before approving. Turnaround time is 3-5 business days. If you require a RUSH delivery, PLEASE MESSAGE US BEFORE placing order to see if we can meet your deadline. Fee will apply.
Damaged, Incorrect, or Incomplete Orders
  • If your order arrives damaged, incorrect, or incomplete please visit Info@Proverbial31Tees.com to message us with your order confirmation number.  
  • If damaged, please provide evidence of the damage in your message and we will provide a return label via email. Once the damaged item has arrived at our facility, we will provide a replacement provided the item is in stock. If it is not in stock, you will be refunded for the cost of the product.
  • If your order contains an incomplete item, please visit Info@Proverbial31Tees.com to message us with your order confirmation number and we will ship out your missing item(s) provided the item is in stock. If it is not in stock, you will be refunded for the cost of the product.
  • We will not be responsible for damages to merchandise once the item has been washed or worn.
Additional Info
  • If you have any additional questions that are not covered above, please visit Info@Proverbial31Tees.com to message us and we will be happy to assist you.  If your question or concern is regarding an order you have recently placed, please provide the store and order confirmation number in your email. Please allow up to 2 business days for a response before sending in a second ticket request.